Payment Policy: Payment for assessment and treatment sessions are due at the time of service. For a complete outline or private payment fees, please contact us at speechtherapyzone@gmail.com. Cancellation/No Show Policy: All appointments that are missed without notification 24 hours before will be charged $30 for the missed appointment. Patient will not be seen if late cancellation fee has not been paid.
Insurance Payments: We are a private practice and are in-network with United Health Care/Optum, and Aetna. We also accept NC Medicaid and Healthchoice plans. We are out-of network for all other insurances. Per request, we can provide a document showing proof of service with procedure and diagnostic codes (also known as a Superbill) for you to submit to your insurance company. Please check with your insurance company and HSA (Health Savings Account) for specific coverage and reimbursement policies. * Therapy practices are in accordance with current HIPAA requirements. See financial consent for a full, detailed explanation of payment terms. OTHER PAYMENT OPTIONS Other options in paying for therapies your child may need is offered by the Small Steps in Speech. Please contact our office with any further questions regarding rates and/or out-of-pocket fees.